These Terms of Service (“Terms”) govern your use of the BLUMBERS AI website at blumbersai.com and our landing page review services, provided by Helps Bridge Limited (“we”, “us”). By using our website or services, you agree to these Terms. Please read them carefully.
1 Agreement to terms
By accessing or using our website and services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our services.
1.1 Eligibility
You must be at least 18 years old to use our services. By using them, you confirm that you:
- are at least 18 years of age;
- have full legal capacity to enter into binding contracts;
- will provide accurate, honest and complete information; and
- will comply with all applicable local, national and international laws.
1.2 Business representation
If you use our services on behalf of a business or organisation, you confirm that you have the authority to bind that entity to these Terms.
2 Our services
BLUMBERS AI provides AI-assisted, human-reviewed audits of landing pages and websites. Depending on the plan you choose, services may include:
- trust signal, call-to-action, headline, structure and mobile experience reviews;
- headline and copy suggestions;
- competitor comparison notes, user journey mapping and conversion funnel analysis;
- A/B test recommendations and wireframe suggestions;
- recorded video walkthroughs and follow-up reviews; and
- a written report delivered as a PDF.
The exact scope of each plan is described on our Pricing page at the time of your application.
3 Application & approval
3.1 How it works
- You submit an application with your website URL, a description of your business and the plan you are interested in.
- We review your application, usually within 24 hours.
- We decide whether we can deliver genuine value for your page.
- If approved, we email you a secure payment link.
3.2 No payment at application
You are not charged when you submit an application. Payment is requested only after we have reviewed and accepted it.
3.3 Right to decline
We may decline any application, for example because the information is insufficient or unclear, the request is outside our expertise, the page contains unlawful content, you have previously breached these Terms, or we have no capacity. If we decline, we will tell you by email and nothing is charged.
3.4 Acceptance & payment
- If accepted, you receive an email with a secure payment link.
- Payment must be completed within 7 days of receiving the link, or the application may be cancelled.
- Work begins only after payment is confirmed.
4 Pricing & payment
- Current plans and prices are listed on our Pricing page. All prices are in euros (€) and are one-time payments; there are no subscriptions.
- The price that applies is the one shown when you submit your application, including any limited-time sale price, provided you pay within 7 days of receiving your payment link.
- Payments are processed by trusted third-party providers such as Stripe or PayPal. We never store your card details.
- You are responsible for any fees charged by your bank or card issuer. Applicable taxes may be added at checkout.
- If you pay in a currency other than euros, the exchange rate is set by the payment processor. We are not responsible for conversion fees or rate changes.
5 Refunds & cancellation
Refunds are governed by our Refund Policy, which forms part of these Terms. In summary:
- Full refund if you cancel before work begins (within 24 hours of payment), or if we cannot deliver the service as described.
- 50% refund if work has started but your report has not yet been delivered, and you request it within 7 days of payment.
- No refund once your report has been delivered, except where the deliverable materially fails to match your plan.
We cannot guarantee specific business results. Refunds are not given solely because desired results were not achieved.
6 Delivery & deliverables
6.1 Delivery times
Each plan states a delivery time (24, 48 or 72 hours) counted from payment confirmation. Delivery times may be extended if we need information from you, and we will tell you promptly about any delay. Times for custom plans, such as the Ultimate Package, are agreed with you in writing.
6.2 Your responsibilities
- Provide accurate information and a working URL or preview link.
- Reply to our questions within 48 hours so we can meet the delivery time.
- Make sure you are entitled to have the submitted pages reviewed.
6.3 Format
Reports are delivered by email as a PDF. Some plans also include a recorded video walkthrough or follow-up reviews, delivered by email or a secure link.
7 Intellectual property
7.1 What you own
Once your payment is complete, you may use your report, and the copy and suggestions in it, freely for your own business.
7.2 What we keep
We keep ownership of our methods, frameworks, templates and tools, and may use anonymised, non-identifiable examples to improve our services and for marketing.
7.3 Your materials
You give us a limited, non-exclusive licence to access and capture screenshots of the pages and materials you submit, solely to deliver our services.
7.4 Restrictions
You may not resell our reports as your own consulting service, publish our proprietary methods without permission, or remove attribution from our materials.
8 Disclaimers & limitation of liability
8.1 No guaranteed results
Our recommendations are based on experience and established conversion practice. We do not guarantee any particular increase in conversions, revenue, traffic or other results, which depend on factors outside our control.
8.2 Services “as is”
To the extent permitted by law, our services are provided “as is” without warranties of fitness for a particular purpose or uninterrupted availability.
8.3 Third-party platforms
We are not responsible for the behaviour, policies or downtime of the platforms your website runs on.
8.4 Limitation of liability
To the maximum extent permitted by law, our total liability for any claim is limited to the amount you paid for the plan concerned. We are not liable for indirect or consequential losses such as lost profits, data loss or business interruption.
8.5 Indemnification
You agree to indemnify us against claims arising from your breach of these Terms, your breach of any law or third-party right, or your misuse of our deliverables.
9 Confidentiality
We treat your information, page content and findings as confidential and disclose them only as needed to deliver our services or as required by law. You agree to keep confidential any non-public methods we share with you. These obligations do not apply to information that is already public, independently developed, or must be disclosed by law.
10 Prohibited uses
You may not use our website or services to:
- break any law or infringe anyone’s rights;
- submit pages promoting illegal, fraudulent or harmful products or activities;
- transmit malware or attempt to disrupt our systems;
- harass, threaten or impersonate any person; or
- scrape our website or use our services to build a competing offering.
Breaching this section may lead to immediate termination without refund.
11 Termination
You may cancel at any time by emailing us; refunds follow our Refund Policy. We may suspend or end services if you breach these Terms, give false information, behave abusively or fail to pay. Sections on intellectual property, confidentiality, liability and disputes survive termination.
12 Dispute resolution
12.1 Talk to us first
Before making any formal claim, please contact us at contact@blumbersai.com. We will work with you in good faith toward a fair solution.
12.2 Governing law & jurisdiction
These Terms are governed by the laws of Morocco, and the courts of Morocco have exclusive jurisdiction, without prejudice to any mandatory consumer protections in your country of residence.
12.3 Individual claims
To the extent permitted by law, disputes are resolved on an individual basis and not as part of a class action.
13 Changes to these terms
We may update these Terms. When we do, we will change the “Last updated” date and, for material changes, notify active clients by email. The Terms in force when you paid apply to that purchase.
14 General provisions
- Entire agreement: these Terms, the Privacy Policy and the Refund Policy are the entire agreement between us.
- Severability: if any provision is held invalid, the rest remain in effect.
- No waiver: not enforcing a right does not waive it.
- Assignment: you may not transfer these Terms without our written consent.
- Force majeure: we are not liable for delays caused by events beyond our reasonable control.
- Language: the English version prevails over any translation.