This Privacy Policy explains how Helps Bridge Limited, operating BLUMBERS AI, collects, uses, protects and shares your personal information when you use our website and landing page review services. We handle your information with care and transparency.
1 Information we collect
1.1 Information you give us
When you apply for a review or contact us, we collect:
- Contact details: your full name, email address and, optionally, phone number.
- Business information: the website URL(s) to review, a description of your business, how you describe yourself, your platform, approximate traffic and goals.
- Plan information: the plan you are interested in and any notes you add.
- Communications: emails and messages exchanged with us.
- Payment information: processed securely by third-party payment processors. We never see or store your full card details.
1.2 Information collected automatically
- Technical data: IP address, browser type, operating system and device information, as recorded in standard server logs.
- Usage data: pages visited and referring website, where analytics are enabled (see Section 6).
1.3 Information about your website
To deliver your review we visit, analyse and take screenshots of the publicly available pages (or preview links) you submit.
2 How we use your information
- To deliver our service: reviewing your application, performing your audit, and sending your report and any follow-ups.
- To process payment: sending your secure payment link, confirming payment and preventing fraud.
- To communicate: answering questions and sending service updates, and marketing only with your explicit consent.
- To improve our website and service: understanding how our site is used and troubleshooting problems.
- To meet legal obligations: complying with tax and accounting law and enforcing our Terms.
3 Legal basis for processing (GDPR)
If you are in the European Economic Area, the United Kingdom or Switzerland, we rely on the following legal bases:
| Legal basis | Purpose |
|---|---|
| Contract | Reviewing your application and delivering the plan you paid for |
| Consent | Marketing emails and non-essential cookies |
| Legitimate interest | Improving our services, preventing fraud and securing our systems |
| Legal obligation | Tax, accounting and other legal requirements |
4 How we share your information
We share information only with providers that help us run our service, and only for that purpose:
- Payment processors such as Stripe or PayPal;
- Email and form providers that deliver your application and our messages;
- Hosting providers for our website and files;
- AI analysis tools used to assist with reviewing the public content of your pages. We do not submit your payment details to these tools.
We may also disclose information when required by law, to protect our legal rights, or as part of a business transfer such as a merger, in which case we will notify you. Otherwise we only share it with your explicit consent.
5 Data retention
- Clients: for the duration of our relationship plus 3 years.
- Declined applications: deleted within 90 days of our decision.
- Financial records: 7 years, as required by tax and accounting law.
- Marketing data: until you unsubscribe or ask us to delete it.
- Analytics: anonymised data for up to 26 months.
6 Cookies
Our website itself does not set advertising or tracking cookies. Essential cookies may be used by our hosting provider for security. If we add analytics or marketing cookies in the future, we will ask for your consent first where the law requires it and update this policy. You can block or delete cookies in your browser settings at any time.
7 Your rights
Depending on where you live, you have the right to:
- access a copy of your personal data;
- correct inaccurate or incomplete data;
- delete your data, subject to legal obligations;
- object to or restrict certain processing;
- receive your data in a portable format; and
- withdraw consent at any time.
EEA, UK & Switzerland: you may also complain to your local data protection authority. California residents: you have the right to know what we collect, to request deletion and to not be discriminated against for exercising your rights. We do not sell personal information.
To exercise any right, email contact@blumbersai.com with “Privacy Request” in the subject line. We reply within 30 days.
8 Data security
- All data in transit is encrypted with HTTPS (TLS).
- Access to client data is limited to team members who need it.
- We only use PCI-DSS compliant payment processors.
- We review our security practices regularly.
No internet transmission is completely secure. If a breach affecting your data ever occurs, we will notify you promptly as required by law.
9 International transfers
We operate from Morocco, and our service providers may process data in other countries. Where we transfer data from the EEA or UK, we use appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.
10 Children’s privacy
Our services are for adults aged 18 and over. We do not knowingly collect data from children. If you believe we have, please contact us and we will delete it.
11 Third-party links
Our website may link to other websites. This policy does not cover them, so please read their privacy policies.
12 Changes to this policy
We may update this policy from time to time. We will change the “Last updated” date and, for material changes, notify active clients by email.